Terms of service

1. Eligibility

By accessing or using our platform, you confirm that you are at least 18 years of age, or you have the consent of a parent or legal guardian. Users under 18 must have guardian approval to use our services.

2. Account Registration

To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and keep it updated. You are responsible for maintaining the confidentiality of your password and for all activities under your account.

3. User Responsibilities

Users must provide accurate and complete details when placing an order.

Users are responsible for ensuring that their use of our services complies with applicable UAE laws and regulations.

Users must not misuse the platform, including but not limited to spamming, hacking, fraudulent activities, or any illegal conduct.

4. Vendor Responsibilities

Registered vendors are fully responsible for the quality, safety, and timely delivery of their products. Vendors must comply with all applicable laws and regulations of the UAE, including gold and jewellery standards set by authorities.

5. Payments and Fees

All payments are processed through approved third-party payment processors.

By placing an order, you agree to pay all applicable fees and charges.

Prices and product availability are subject to change without prior notice.

6. Cancellations and Modifications

Orders may be canceled or modified only in accordance with the vendor’s cancellation policy. Meralda Jewels LLC shall not be held responsible for disputes arising from cancellations, modifications, or non-compliance by vendors.

7. Limitation of Liability

Meralda Jewels LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of your access to or use of the platform.

8. Intellectual Property

All content, trademarks, service marks, logos, and other intellectual property displayed on the platform are the property of Meralda Jewels LLC or its licensors. No content may be copied, reproduced, or used without prior written consent.

9. Termination

Meralda Jewels LLC reserves the right to suspend or terminate accounts, without prior notice, if we believe a user has violated these Terms & Conditions, applicable UAE laws, or engaged in harmful conduct.

10. Changes to Terms

Meralda Jewels LLC reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services after modifications indicates acceptance of the updated terms.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall fall under the exclusive jurisdiction of the courts of Dubai, UAE.